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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:
  • Mon - Thur, 7:30 AM - 7:00 PM
  • Fri, 7:30 AM - 5:00 PM
  • Sat, closed
  • Sun, 12:00 PM - 7:00 PM (Phone calls only)

Thanksgiving Break Hours:

  • Sat-Sun, Nov. 23-24, closed
  • Mon-Wed, Nov. 25-27, 8:00 AM - 4:30 PM
  • Thur-Sun, Nov. 28-Dec. 1, closed

Winter Break Hours:

Dec. 13-23

  • Mon-Fri, 8:00 AM - 4:30 PM
  • Sat-Sun, closed

Dec. 24 - Jan 1, closed

Jan. 2-12

  • Mon-Fri, 8:00 AM - 4:30 PM
  • Sat-Sun, closed


You may also submit a ticket directly from this website.  Either type keywords related to your issue in the search bar on the top right corner, or review the "Services" tab for the closest match.  Once you open a service page, you will see a blue request or report button in the upper right.  Click the button and fill out the requested information.  This will create a ticket that will be automatically routed to the appropriate team within OIT.

Unified Communications Schedule

Unified Communications: 

As previously announced the University is in the process of implementing Unified Communications.  This implementation requires a conversion of telephone lines from the existing telephone switch to Skype for Business. 

The tentative implementation schedule is listed below. Please note, this schedule may change based on input from departments.  Email feedback regarding the tentative schedule to UnifiedCommunications@mail.indstate.edu

 The presentation material used by OIT for the 5/22/17 President’s Advisory Council is available >>here<<.

Remaining Migrations
Building Migration Start
Library 6/3/19
Early Childhood Education Center 6/17/19
Public Safety 7/8/19
Student Services 7/22/19
Science 9/23/19
Root Hall 10/14/19
AACC, New Theater 12/2/19


Completed Migrations
Career Center  
Center for Performing Arts  
Dreiser Hall  
Facilities Management and Purchasing
Fine Arts, Art Annex, Fairbanks Hall
Federal Hall
Gillum Hall
Holmstedt Hall
Hulman Field
Parsons Hall - (Basement)
Parsons Hall - Group 2 (Floors 1 & 2)
Rankin Hall
Stalker Hall
Student Rec Center
Technology Annex
Technology Building
Tirey Hall
University Hall
Welcome Center