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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:

    Spring:

    • Mon - Thur, 7:30 AM - 7:00 PM
    • Fri, 7:30 AM - 5:00 PM
    • Sat, closed
    • Sun, 12:00 PM - 7:00 PM (Phone calls only)

     

    You may also submit a ticket directly from this website.  Either type keywords related to your issue in the search bar on the top right corner, or review the "Services" tab for the closest match.  Once you open a service page, you will see a blue request or report button in the upper right.  Click the button and fill out the requested information.  This will create a ticket that will be automatically routed to the appropriate team within OIT.

    Unified Communications Schedule

    Unified Communications: 

    As previously announced the University is in the process of implementing Unified Communications.  This implementation requires a conversion of telephone lines from the existing telephone switch to Skype for Business. 

    The tentative implementation schedule is listed below. Please note, this schedule may change based on input from departments.  Email feedback regarding the tentative schedule to UnifiedCommunications@mail.indstate.edu

     The presentation material used by OIT for the 5/22/17 President’s Advisory Council is available >>here<<.


    Remaining Migrations
    Building Migration Start
    Library 6/3/19
    Early Childhood Education Center 6/17/19
    Public Safety 7/8/19
    Student Services 7/22/19
    Science 9/23/19
    Root Hall 10/14/19
    AACC, New Theater 12/2/19

     

    Completed Migrations
    Building  
    Arena  
    Career Center  
    Center for Performing Arts  
    Dreiser Hall  
    Facilities Management and Purchasing
    Fine Arts, Art Annex, Fairbanks Hall
    Federal Hall
    Gillum Hall
    HMSU
    Holmstedt Hall
    Hulman Field
    Parsons Hall - (Basement)
    Parsons Hall - Group 2 (Floors 1 & 2)
    Rankin Hall
    Stalker Hall
    Student Rec Center
    Technology Annex
    Technology Building
    Tirey Hall
    University Hall
    Welcome Center