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Technology Support Center
Stalker Hall, Lower Level, Room 009
812-237-2910

Due to COVID restrictions, in person support is now by appointment only, Click here to make an appointment. Masks are required.

Hours:

  • Mon-Thu, 7:30 a.m.- 7:00 p.m.
  • Fri, 7:30 a.m. - 5:00 p.m.
  • Saturday - Closed
  • Sun 12:00 p.m. - 7:00 p.m. (phones only)

Academic Break Hours

  • M-F, 8:00 AM - 4:30 PM
  • Closed Saturday and Sunday

The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.

Policies and Standards
Policies - University IT policies are located in the University Handbook and are approved by the Indiana State University Board of Trustees. OIT policies are listed in the University Handbook, under section 800: Information Technology Policies. They are available for viewing >here<.

OIT Standards - These are required practices, settings, or other items that are approved by the President's Cabinet and/or OIT governing bodies. Below is a list of links to the OIT Standards:

Data Security and Management Standards (Data Storage Policy Matrix)

Standard Procedure for Blackboard Course Site Retention

Password Management Software Standard

Printer Purchase and Management Standards

Standard Procedure for Handling a Technical Event Affecting Campus

Screen Locking Standard

Standard for Mobile and Storage Device Security

Standard for Office Structured Cabling

Standard for Permanent Removal of Separated Employee Exchange Mailboxes

Workstation Procurement Standards