O I T's Blue Tech branding image.

Technology Support Center
Stalker Hall, Lower Level, Room 009
812-237-2910  |  IT-Help@indstate.edu

 

New Regular Hours (effective Fall '22):

  • Mon-Fri, 7:30 a.m. - 5:00 p.m.
  • Saturday - Closed
  • Sun 12:00 p.m. - 5:00 p.m. (phones only)

Academic Break Hours

  • M-F, 8:00 AM - 4:30 PM
  • Closed Saturday and Sunday

The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.

About OIT
Mission
 The Office of Information Technology (OIT) provides technology-based solutions and services that support the academic, service, and administrative activities of Indiana State University (ISU). We partner with constituents in all areas to enable the efficient and effective use of campus resources, to promote innovation in research and teaching, and to foster the growth and success of our students.

Vision
OIT is the campus leader in identifying, implementing and supporting technologies, services and practices that support the strategic priorities and daily operations of ISU.

Goals
Our goals at any point in time may be characterized in two dimensions:

Strategic relevance

Operational excellence

IT Plan
OIT developed an IT plan for ISU in 2016/17.  The presentation linked below outlines the foundations of the plan and provides a view of goals and initiatives.  OIT has also developed a timeline for major initiatives that is included in the planning document.  This timeline will be updated periodically for current status of projects throughout the window covered by the plan (2017 – 2021).

View or download our IT plan here.

OIT Areas

OIT Organization
OIT is currently organized around major areas of technology services:  end user support, enterprise application support, and infrastructure support.   These areas naturally focus expertise and knowledge in certain ways.  However, we strive for an environment within OIT that emphasizes communication, collaboration, and close working relationships so that organizational lines developed for practical management and planning purposes do not become barriers when it comes to service delivery.

OIT Organization Chart