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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:

    You may also submit a ticket directly from this website.  Either type keywords related to your issue in the search bar on the top right corner, or review the "Services" tab for the closest match.  Once you open a service page, you will see a blue request or report button in the upper right.  Click the button and fill out the requested information.  This will create a ticket that will be automatically routed to the appropriate team within OIT.

    COVID-19 Work at Home Help

    TEST YOUR HOME CONNECTION! Click Here to learn how!

    We are dedicated to helping ISU's Students, Faculty and Staff perform your work and fulfill the University’s commitment to educating Sycamores during this extraordinary time. A part of that commitment is ensuring that our work-at-home users receive the tech-support you need.

    Please click the “Request Service or Report an Issue” button above to be taken to the OIT Service Portal.

    Finding OIT Services and Resources

    System Alerts

    high alertOIT General
    Some customers are continuing to experience issues connecting to the VPN.

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    Top Services
    OIT News

    Security Alert- Coronavirus Phishing
    Criminals are using the Coronavirus as a topic for phishing emails and malware. Clicking on the attachments or embedded links may download malicious software. Click >>here<< for more info.

    April 2020 OIT Metrics Now Available
    OIT monitors key performance indicators on all services, and we are now sharing our results with customers. Please click >>here<< to access our current infographic.