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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:
Closed October 11, 2020, for Fall Break
    • Mon - Thu, 7:30 AM - 7:00 PM
    • Fri, 7:30 AM - 5:00 PM
    • Sat, Closed
    • Sun, 12:00 PM - 7:00 PM
      • Phone support only
    • Appointments required for in-person support.


    You may also submit a ticket directly from this website.  Either type keywords related to your issue in the search bar on the top right corner, or review the "Services" tab for the closest match.  Once you open a service page, you will see a blue request or report button in the upper right.  Click the button and fill out the requested information.  This will create a ticket that will be automatically routed to the appropriate team within OIT.

    In order to ensure our customers’ safety and our own, OIT is using safe health practices during this period of time.  These are:

    • Social distancing
    • Wearing masks (OIT employees and customers)

    Since we work with a lot of customers directly and want to maintain a safe environment for us and for you, these practices are critical.   Please know that if we are in a situation where a customer refuses to follow these best practices for safety and health, we will refuse service or end an active service appointment immediately.

    Thank you for your understanding.

    Just Rolling With It!   OIT Fall 2020 Updates

    This is a banner year for changes. We have several operational changes that our customers need to know.  We have a summary article of key service offerings, operational changes, and things you may need to know about technology at ISU for Fall 2020. Topics include:
    • Addition of Zoom
    • Classroom Technology
    • OIT Support Changes
    • Collaborate Decommissioning
    The article goes into depth on these and a handful of other important topics.

    We also have a new service to report issues with technology in a classroom!
    Finding OIT Services and Resources

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    Check Systems >>

    Top Services
    OIT News

    OIT August 2020 Performance Metrics

    OIT monitors key performance indicators on all services, and we share our results with our customers. Click >>here<< to see the August 2020 metrics infographic.

    Security Alert- Coronavirus Phishing
    Criminals are using the Coronavirus as a topic for phishing emails and malware. Clicking on the attachments or embedded links may download malicious software. Click >>here<< for more info.