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Call-In Suport: 812-237-2910
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Summer 2017 Changes

Believe it or not it is Fall Semester 2017, and as always, OIT has been working hard to keep your electronic teaching tool kit, classrooms and technology, current, robust and pervasive. This summer was an especially busy one for OIT and many changes have been made to the environment that are likely to affect you or your colleagues. Feel free to read the entire article, or self identify with these links to read only about the changes that affect you.

Below is a list of changes that were made over the summer months and have direct impact on faculty, both in the classroom and out.

You can click on each individual link in this list to go only to those sections that are of interest to you. Click on the links if you:

  1. Teach in a generally scheduled classroom
  2. Teach in HH009, HH102, HH103, S113, S214, or TC105
  3. Teach in UH107
  4. Teach in one of the distance education classrooms (TA227, TC111, UH008-R, UH207, UH208, DH104, DH303)
  5. Use Collaborate
  6. Record lectures, in or out of the classroom
  7. Teach in one of these lab classrooms: Fine Arts 112, Fine Arts 212, UH 008O, S-051J, TC 212, TA 238
  8. Have previously used cable TV content in a classroom or lab session
  9. Want to take attendance and update it directly to Blackboard
  10. Ever need assistance from the Technology Support Center


 

1. If you teach in a generally scheduled classroom - you need to know:

Windows 10 has been installed

Details of the change

All classroom computers will have Windows 10 installed when classes begin in fall 2017. Windows 10 is configured in classrooms to closely match Windows 7 so that impact on faculty using it will be minimized.

What you should do:

Visit at least one classroom in which you will be teaching this semester PRIOR TO the first day of classes. Familiarize yourself with how things look, and ensure you can do what you need to do for your first day of classes.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690


Log-in to classroom computer is now required

Details of the change

All classroom computers have been added to the ISU domain, meaning you will be required to log in using your standard University ID and password. This is being done for several reasons related to security and support:

+++ Security: classroom computers no longer provide a vector for anonymous access to secure data and systems; automatic logout after 75 minutes reduces access window if someone stays logged in to their account; updates can be pushed to prevent vulnerabilities

+++ Support: OIT will be able to remote in to the classroom computer (with user permission) to assist if there is a problem; quicker response to update computers with necessary software, configuration settings because we can do this centrally and don't have to visit each computer

NOTE: If you have a guest speaker or someone else who does not have an ISU account, and who will be presenting when you are not there to log in to the classroom computer for them, then an “ISUGuest” account can be provided. The ISUGuest account is only useable for logging into classroom computers, and has no wireless, email, or other provisioned accesses. You will receive the username and password through an email before the start of classes.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690

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2. If you teach in HH009, HH102, HH103, S113, S214, or TC105 - you need to know:

Classroom technology was refreshed

Details of the change

OIT refreshed the noted classrooms over the summer. These changes were mostly to replace aging equipment (i.e. projectors, computers, etc.). It should not affect the way the room operates other than being more reliable. For faculty awareness, OIT will post signs in the classrooms that were refreshed stating what changed.

What you should do:

If you are scheduled to teach in one or more of these rooms, visit those rooms to ensure you are familiar with the setup and that everything works to your satisfaction.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690

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3. If you teach in UH107 - you need to know:

UH107 was upgraded to a distance education classroom

Details of the change

University Hall 107 was upgraded from a standard classroom to a distance education classroom. This includes the addition of microphones, cameras and controls.

What you should do:

If you are scheduled to teach in this room, regardless of whether you use it for a distance class or not, visit it prior to the first day of classes to test the technology to ensure you are familiar with the setup and that everything works to your satisfaction.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690

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4. If you teach in one of the distance education classrooms (TA227, TC111, UH008-R, UH207, UH208, DH104, DH303) - you need to know:

The video cameras have been upgraded

Details of the change

All existing distance education classrooms were updated from older video cameras to HD video cameras, and a new tracking system called Dycap which replaced the old lanyard-based system (see more on that below).

What you should do:

Visit the classroom prior to the start of classes and try things out. Call us and request support staff to be there to introduce you to the new system.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690


The tracking systems have been replaced

Details of the change

A new tracking system has been installed in all DE classrooms called DyCap. Dycap is an artificial intelligence (AI)-based software which automates cameras for live events. Dycap software allows pan, tilt, zoom (PTZ) cameras to automatically track subjects without needing an operator by leveraging HD video and facial recognition. PTZ cameras combined with the software will be the future of live event filming. Perfect Track software plugs directly into PTZ cameras, reducing cost and increasing the quality of filming. Perfect Track will be used for online education, filming and tracking professors autonomously.

What you should do:

Visit the classroom prior to the start of classes and try things out. Call us and request support staff to be there to introduce you to the new system.

Who to contact for support

Classroom/Event Technology Services (CETS): 812-237-2690

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5. If you use Collaborate - you need to know:

Collaborate has a new interface

Details of the change

Blackboard Collaborate is now using the Ultra interface. The Ultra interface works directly in the browser and does not require participants to have to install any plug-ins. Installing plug-ins has historically been the largest obstacle for students joining video classroom session and this change will relieve that issue. Ultra also offers more streamlined controls for the instructor and better use of screen space for sharing content.

What you should do:

Watch a video on the new interface: https://youtu.be/SQH-SkjMGOU

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6. If you record lectures, in or out of the classroom - you need to know:

There have been vendor enhancements to Yuja

Details of the change

  1. The new software station has an improved workflow for auto detecting sources, and only one pop-up screen to start the recording. Once recording starts there will be a Stop/Pause button in the lower right-corner of the screen, eliminating the need to bring up a menu to end recordings.
  2. Though you still need to launch YuJa once through a Blackboard class to populate it in the system, thereafter, logging into YuJa can be done through the taskbar icon or https://indstate.yuja.com/
  3. Improvements to the mobile app for video playback and addition of single-sign-on for android, iOS improvements will be released in the next month. To download the mobile app go to your phone’s app store and search for YuJa.
  4. Simplified options for scheduling meetings in the Video Classroom. This includes a simplified screens for immediately starting a meeting and setting up reoccurring meetings.
  5. Yuja has also added improved instructor controls for giving all students permission to use microphones and video cameras. This feature can be turned on and off at any time during a meeting by the session owner.
  6. Video Classroom recordings are now saved to the instructors Media Library, this improvement allows for posting to classes and improved sharing of recordings through Direct Links.
  7. Instructional Design Services has created a Yuja guide for ISU: https://www.softchalkcloud.com/lesson/serve/hEiRd60mLDG4eo/html
  8. OIT is hosting workshops for Lecture Capture and Web Conferencing using YuJa: https://challenger.indstate.edu/workshop/user/index.php

What you should do:

  • Please install the latest version of the Software Station. Installation instructions are the first option on the Capture & Webcast screen on the YuJa Main Menu. To access it log in to Blackboard go to Tools =>Yuja => Multi-colored Waffle in upper right hand corner => Capture & Live Stream => Install => Download then follow the prompts.  There are also video instructions on this page.
  • Try out the new features of Yuja prior to classes starting.
  • Also prior to classes starting, test Yuja in the classrooms in which you will be recording lectures.
  • Review the new user guide at: https://www.softchalkcloud.com/lesson/serve/hEiRd60mLDG4eo/html.
  • Sign up for a workshop at: https://challenger.indstate.edu/workshop/user/index.php

Who to contact for support:

Classroom/Event Technology Services (CETS): 812-237-2690

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7. If you teach in one of these lab classrooms: Fine Arts 112, Fine Arts 212, UH 008O, S-051J, TC 212, TA 238 - you need to know:

There have been lab computer upgrades

Details of the change

In addition to the upgrades, two new labs were created: AETM Myers Technology 212 Lab and the Interior and Architectural Design Lab in Technology Annex 238.

What you should do:

Check out the lab in which you teach prior to start of classes.

Who to contact for support:

Technology Support Center: 812-237-2910

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8. If you have previously used cable TV content in a classroom or lab session - you need to know:

There is a new system in place: Apogee (IPTV/streaming)

Details of the change

ISU is implementing a replacement for the standard cable television service that we have previously procured from Time-Warner. The new application is Apogee. Television content will now be available to students in residence halls on their laptops, mobile devices, and televisions in their rooms and in common areas. Likewise, other areas on campus such as the recreation center and the HMSU Commons will be served by Apogee. OIT conducted a survey some time ago to evaluate how many faculty were using television content in their classes; only a few were doing so. We will reach out to those individuals soon to see if they are still doing this.

What you should do:

If you need this service, for now (during the implementation period) call Lisa Spence at 812-237-2100 and we will review your needs and get you connected.

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9. If you want to take attendance and update it directly to Blackboard - you need to know:

"Qwickly" is now available

Details of the change

Faculty can track and grade student attendance with Qwickly Attendance. This tool enables faculty to take attendance that is automatically graded in the Blackboard Grade Center. Faculty can take attendance using an attendance list on screen or allow students to check in on their own browser, complete with a PIN and countdown timer.

What you should do:

Call for a demonstration of Qwickly

Who to contact for support:

Blackboard Support in the Technology Support Center - 812-237-7000

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10. If you ever need assistance from the Technology Support Center - you need to know:

OIT's new "TeamDynamix" offers new ways to make service requests and report problems

Details of the change

OIT implemented a new ticketing system called TeamDynamix to replace the current Parature ticketing system. What is TeamDynamix? TeamDynamix is an Information Technology Service Management (ITSM) system.  An ITSM system is intended to help us do business better.

As a part of doing business better, we are actively gathering input to tell us how we are serving our customers. 10% of completed tickets will generate a five question survey asking about your experience. The invitation to the survey will come through email. Be honest with your feedback. If we did well tell us, and if we didn't, tell us how we missed the mark.

What you should do:

Who to contact for support:

Technology Support Center: 812-237-2910

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