Technology Support Center
Room 009 Stalker Hall
M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm
Instructional Tools Support Center
Fall and Spring
7:30 A.M. to 9:00 P.M.
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038
(while school is in session)
10am-9pm Sat and Sunday
(when school is not in session)
Classroom and Event Technology Support
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed
Cisco Clean Access - How Can I Prepare My Computer?
There are currently
two standard security protections required for
access to the Indiana State University campus network. If you have the
following items covered on your computer before the implementation, the
Cisco Clean Access process will be much quicker.
1. Your computer has the latest Windows updates.
The Microsoft Web site at
provides updates for Windows operating system software and Windows-based
hardware. Updates are small pieces of additional software that address known
issues and help protect against known security threats.
Windows Auto-update should also be enabled to download updates as they are
released. If you turn on Automatic Updates, Windows Update can automatically
deliver high priority updates to your computer as they become available. If
you have questions on how to set this up, please call the Technology Support Center at 2910.
2. Your computer has anti-virus software installed with the most recent
Indiana State University
uses Microsoft Security Essentials and provides this software to students. You can download the
NOTE: If you choose to install the free
Microsoft Security Essencials
protection, you should uninstall any other virus protection software on your
computer. If you do not do this, there could be a conflict when installing
ISU is allowing those students who have already installed Trend Micro,
Symantec, and others to continue using it. A qualifying and up-to-date
anti-virus installation is required to log on to the campus network.
To check if you
have up-to-date software: Open your anti-virus program from the
Start menu or the taskbar notification area, and look for update
status. If you still aren't sure if your anti-virus software is
up-to-date, contact your anti-virus software provider.