Technology Support Center
Room 009 Stalker Hall
M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm
Instructional Tools Support Center
Fall and Spring
7:30 A.M. to 9:00 P.M.
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038
(while school is in session)
10am-9pm Sat and Sunday
(when school is not in session)
Classroom and Event Technology Support
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed
Changing Your University Username Password
Mobile Device/Secondary System Notice: If you us a secondary system such as a mobile device to access ISU resources that use the University Username and password, please remember to it turn off or disable the system prior to setting a new password and remember to change your password on the secondary system before enabling it. Failing to do so may cause your account to be locked due to invalid login attempts with your old password. If you need assistance please contact the OIT Technology Support Center: 812-237-2910 #4, or by email at IT-Help@indstate.edu.
Minimum Guidelines For Secure Passwords
OIT enforces the use of strong passwords per "Use of Passwords Policy" located in the University Handbook, Section 9.
To reset your University Username (for Portal, Blackboard, and Sycamores Email), password please visit https://isuportal.indstate.edu/password/ResetPassword
and select the "Forgot/Change Your Password?" under the login box, and then follow the prompts.
The following is the minimum standards that passwords must meet:
- Password minimum length is 8 characters (maximum of 29 characters)
- Password must contain at least one numeric character
- Password must contain at least one uppercase character
- Password must contain at least one lowercase character
- Password must be changed every 180 days
If you have questions regarding the minimum password requirement, please contact the Technology Support Center at 812-237-2910.