This page is designed to help new students get started with technology here at ISU.
Scholarship Technology Hardware Information
Your ISU IDs
University ID: This is the number on your university ID, often referred to as your “University ID Number.”
University Username: The portal (commonly referred to as “the portal” or “MyISU”) is the environment where you can access many different Web-based resources, including:
- Course information
- Your personal information
You can access all of these resources with a single sign-on through the MyISU portal.
Getting Tech Support
If you have problems with any or all of the steps below (or with any of the technology here at ISU), please don’t hesitate to call us at 812-237-2910, stop by the Technololgy Support Center located in the basement of Stalker Hall, or to submit a support ticket.
Now, let’s get started!
These are the first steps that a new person on campus typically needs to follow to get access into our systems. The first link below (Activating your University Username) will take you to where you can begin this process. You will need the following information beforehand in order to activate your University Username:
- Your University ID Number
- Last 4 digits of your social security number
or email address you registered with ISU (international students only)
- Date of birth
You may also want to visit the ISU Password policy link to familiarize yourself with
- Activating your University Username
- ISU Password policy
- Default accounts you receive
These are the accounts you have access to immediately after activating your University Username:
ISU Sycamores Email
- Software Downloads
- How to access your email
You can access your email account in three different ways:
- Wireless access on campus
Getting wireless setup on your ISU issued machine you can do the following:
- Using mobile devices
The links below take you to information on technology resources here at ISU that you may need for your classroom and research activities. If you don’t see a service below, please don’t hesitate to call the Technology Support Center or submit a ticket to ask how or where we provide it!
OR . . .check our knowledge base for information and help with many of your technology support questions:
Now that you are ready to go, we realize that at some point you may have a problem or need to change something. Following are some links you may need in the future. These can also be found through our OIT Website, in the page we devote to technology support for students:
Other information you may need from time to time:
- Computer security issues (malware, viruses, spam, etc)
- Changing your Portal password
- Need to change your name
- Student Storage Space and Backups
Because your email address and University Username are tied to so many different permissions, applications, and functions here at the university, changing either one is no small matter. Normally this would occur in the event of marriage, legal name change, or change in a preferred name (ie. Robert to Bob).
Please contact the OIT Technology Support Center at 812-237-2910 #4 and we will help you get the process started.