Technology Support Center

237-2910
888-818-5465

Room 009 Stalker Hall

M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm




Instructional Tools Support Center
237-7000

Fall and Spring
M-Th
7:30 A.M. to 9:00 P.M.
Friday
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.


Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours:
8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Standard for Office Structured Cabling
(Data Network and Telephone Connections)

IT Standard Issue Date:  1 January 2017

Supersedes: New

Who is Affected by this Standard: Faculty and staff

Why We Have this Standard: This standard is in place to manage the work and cost associated with cabling and/or activating multiple network connections in a standard office space.  The most important principles underlying this standard are:

    1. Recognition that most standard faculty and staff office spaces can be served with a single location containing two connections for network or voice-over-IP (telephone) connections.

    2. Reduction of cost associated with renovating and constructing new facilities

    3. Reduction of staff time and cost associated with adding new connections to standard offices when a single connection will work satisfactorily for a standard office configuration

    4. Recognition that special-purpose facilities such as computer labs and specialized work spaces may need additional connections beyond this standard


What are the responsibilities associated with this standard?

    • OIT: consult with parties involved in renovations and new construction to determine the optimal location for a single wired location in each standard office

    • OIT:  consult with parties involved in renovations and new construction to run cabling to special-purpose locations based on the needs in those spaces

    • Faculty and staff:  arrange furniture in a standard office to use the single standard jack provided

    • Deans and Vice Presidents:  consider whether exceptional requests to run additional connections are needed in a standard office in order to minimize the number of exceptions that are made; adhere to this standard where no critical need for more than one connection exists

Standard:

    • New construction and renovated standard offices will have one location (with two jacks) installed per standard office. 

    • If an existing standard office already has one or more locations, no moves or additions will be performed as a standard service.

    • Users will be instructed to use a patch cable to connect to the single location unless doing so exceeds the maximum cable length allowed to adhere to the existing Category 6 structured cabling standard (100 meters to the wiring closet patch panel) or creates a significant occupational (e.g. tripping) hazard.   In such a case, if the furniture configuration or use can be changed to avoid this consequence, the office occupant should make that change so that the one-connection standard can be maintained.

    • Additional locations in offices will be charged on a time and material basis with a minimum charge of $500.00, and with Dean/Vice President approval.

Terms:

Location – a wall plate with two jacks.
Image of a wall plate with two jacks

Jack – the end of structured cable that either a phone or a computer is plugged into.
Image of a rj45 jack

 

Patch cable – a cable used to connect to computers and telephones
Image of a cat 6 patch cable

Responsible Office: OIT

Contact: OIT Help Desk, (812) 237-2910

Website Address for this Standard: None

Related Documents: None

Keyword Index: None

Appendices: None



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