Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm

Technology Assistance Group Call Center

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm

Instructional Tools Support Center

Fall and Spring
7:30 A.M. to 9:00 P.M.
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.

For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours:
8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed

Macintosh OS X

  • From your desktop click on the apple to open the menu as shown in Figure 3a.

  • Click on System Preferences

Fig 3a


  • After you click on the System Preferences from the menu the window called System Preferences will open as shown in Figure 3b

  • Click on Network from the Internet & Network Area

Fig 3b


  • After you click on Network in System Preferences a window called Network will open as shown in 3c

  • In the Network window change show to Built-in Ethernet or if you have a Ethernet card select it instead

  • At the bottom left-side of the window you will see your twelve-digit, hardware Ethernet address. In this example the Ethernet address is 00:05:02:ad:46:3f. Write your Ethernet address down so you can take it to another PC or Mac

Fig 3c


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System Alerts

moderate alertMyISU
Authentication to ISU Portal was down for some users on 11/9 for approximately an hour and a half.

moderate alertTelephone Central PBX
The university voice mail system was converted to Microsoft Unified Messaging on Monday November 2nd. If you are experiencing problems with your voice mail please contact the OIT Help Desk or visit

moderate alertStudent Printing
Mobile Print is unavailable due to system maintenance. Laptop/desktop printing is available and running normally

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Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Get Help:
(812) 237-2910
(888) 818-5465

(812) 237-8439