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Technology Support Center
Walk-In Support: Stalker Hall 009
Call-In Suport: 812-237-2910
  Option 1 - General IT
  Option 2 - Blackboard
  Option 3 - Classrooms
   
Hours:
Monday – Thursday 7:30 AM – 9:00 PM
Friday 7:30 AM – 6:00 PM
Saturday – Sunday 12:00 PM - 9:00PM
OIT News

IT Plan Now Available for Viewing

OIT completed its 2016/17 planning efforts with the publication of our plan.  The link below to our presentation outlines the foundations of the plan and provides a view of goals and initiatives.  OIT has also developed a timeline for major initiatives.  This timeline will be updated periodically for current status of projects.

View or download our IT plan here.


ISU-GUEST will be Replaced with ISU-OPEN for a Better Experience

On November 6, 2017 the ISU-GUEST wireless network will be discontinued. ISU-OPEN wireless network for guests was enabled several weeks ago to replace the outdated ISU-GUEST wireless network. Below are instructions on how to log on to ISU-OPEN.

ISU-OPEN Log On Instructions:

  1. Find ISU-OPEN on the list of Wireless Networks. Look in the Wireless Network Options section of your device or computer.
  2. Select it and wait for a dialogue box to open. If a dialogue box does not appear, you may need to open a browser to prompt it.
  3. Fill in the Username and Password Section.
  4. If you do not have a Username and Password, proceed to the “Don’t Have an Account?” link at the bottom of the page and follow the prompts.
  5. Look for the “Successful Login Page.”

You are now connected to the ISU-OPEN Network. Your information will be stored for 5 days without the need to re-enter your credentials.

Carefully read the acceptable use policy when you log in. YOUR TRAFFIC IS NOT BEING ENCRYPTED!
For assistance please call the Technology Support Center at 812-237-2910.


Office365 Mailbox Merge FAQ Now Available

The following text is an excerpt from our knowledge base FAQ article on this topic. The link at the bottom of this article will take you to the full article.

Office 365 (O365) is a cloud-based environment that will replace our on-campus Exchange/Outlook environment for faculty/staff email.  Office 365 also provides access to Microsoft Office applications, Microsoft OneDrive for Business, and other productivity tools.  Our student email already runs in this environment.

Who is affected by the O365 mailbox merge?

Note: only users who have both an @indstate.edu address and an @sycamores.indstate.edu addresses are affected by the mailbox merge process.

  1. All individual accounts that currently run in our on-campus Microsoft Exchange environment will be migrated to O365.  This includes faculty, staff, University Affiliates, and retirees.  Student employees with @indstate.edu accounts will be handled differently (see Merge section below).   
  2. Students are already on O365 and are not affected.

>click here to go to the full FAQ on this subject<