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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:
  • Monday - Friday, 8:00 AM - 4:30 PM
Policies and Standards
Policies - University IT policies are located in the University Handbook and are approved by the Indiana State University Board of Trustees. OIT policies are listed in the University Handbook, under section 900, University-Wide Policies. They are available for viewing >here<.

OIT Standards - These are required practices, settings, or other items that are approved by the President's Cabinet and/or OIT governing bodies. Below is a list of links to the OIT Standards:

Data Storage Standards

Standard Procedure for Blackboard Course Site Retention

Password Management Software Standard

Printer Purchase and Management Standards

Standard Procedure for Handling a Technical Event Affecting Campus

Screen Locking Standard

Standard for Mobile and Storage Device Security

Standard for Office Structured Cabling

Standard for Permanent Removal of Separated Employee Exchange Mailboxes

Workstation Procurement Standards