Technology Support Center
Room 009 Stalker Hall
M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm
Instructional Tools Support Center
Fall and Spring
7:30 A.M. to 9:00 P.M.
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038
(while school is in session)
10am-9pm Sat and Sunday
(when school is not in session)
Classroom and Event Technology Support
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed
Spam, Scams, and Other Fraudulent Emails
There are a number of different fraudulent e-mails being
circulated at any given time and despite our best
efforts some do manage to hit your inbox from time to
time. They generally fall into one of a few
- The email says your account is in danger of being shut off and requires you to reply with your username, password, and other personal information.
- The email says some sort of financial transaction is pending on an account and requires you to submit personal information.
- The email says a governmental agency (ie. the IRS, etc) needs additional information that you must submit.
- The email says that a foreign national needs your help in moving money into our country.
- The email says a shipping company has a package for you and needs information for delivery.
1) No legitimate organization, including ISU, will EVER ask you for your email password or other personal information via email.
2) If an email sounds too good to be true, it is probably a scam.
3) An indicator of a spam email is that it is filled with broken English and/or lots of
WHAT TO DO IF YOU RECIEVE ONE OF THESE EMAILS:
People receive these types of emails on a regular basis and most of the time recognize them for what they are. Often the best course of action is to simply delete them. Occasionally, however, particularly clever messages come through that even the most discerning user might take some thought or examination to spot. When you receive this variety of fraudulent email, please forward that email to firstname.lastname@example.org. You may have been sharp enough to catch it, but others might not be so fortunate, and this may be a new scam that ISU’s information security team needs to act on.
The following is a partial list of spam emails we have been alerted to for
the past 60 days. This is not an exhaustive list of all the spam
we have been notified of, just the ones that are particularly bad and
potentially dangerous. If you receive any of these emails, delete
them at once. DO NOT click on any links, open any
attachments, or respond to these emails. The links below contain a
copy of the spam for comparison. If you have questions,
contact the Technology Support Center at x2910.
NEW WARNING: It has been reported to OIT that someone at ISU had a man
call her saying that he was from the Microsoft IT department and asking
her to go through a bunch of steps on her computer. She was unsure as to
what he wanted her to do, and kept telling him that she had her own IT
department to take care of any issues that may arise. He was incredibly
insistent that she go through these steps, otherwise '[her] system would
crash tomorrow.' She said that he was calling from a 202 area code.
Subject: Payroll Processed Successfully with no errors
Subject: You requested a new Facebook password
Subject: Intuit Payroll Verification inquiry
Subject: Voice Mail from 703-892-12XX (55 seconds)
Subject: FW: EMERGENCY VERIFICATION
Subject: Don't forget about meeting tomorrow
Subject: Final Warning!!Re-Activate Your Email Quota
Subject: Account Warning-01281?
Subject: Thank you for your order.
Subject: Your Bill Is Now Available
Subject: From; Sgt.Johnson Brown
Subject: Termination of your accountant license.
Subject: Your E-mail Box has reached its maximum limit of 50MB storage
Subject: BBB notice RE: Case ID 25833640
Subject: Re: Scan from a Hewlett-Packard Officejet 69275179
Subject: USPS postage invoice
Subject: Wells Fargo Checking Account Update
Subject: Tax return fraud notification.
Subject: Your intuit.com order status.
Subject: Tax notification for