Technology Support Center

237-2910
888-818-5465

Room 009 Stalker Hall

M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm




Instructional Tools Support Center
237-7000

Fall and Spring
M-Th
7:30 A.M. to 9:00 P.M.
Friday
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.


Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours:
8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Enterprise Services

Vision

The Enterprise Services Department in the Office of Information Technology desires to improve the University’s use of and satisfaction with all technology services available to its stakeholders.

Mission

The Enterprise Services Department will provide superior front line IT support through customer-focused service, strong customer advocacy, and technical competency.

Service Offerings

  • Business Intelligence Services
  • Data Driven, Action Oriented Communication Campaigns

Mike Snyder, Director

Mike Snyder is the Director for Enterprise Services in the Office of Information Technology and a certified PMP. In this role he is responsible for Business Intelligence, the Project Management Office, the IT Consultant Group, and the IT Technology Support Center. He has been working in IT for 15 years, first in the private sector, and actively in higher education here at ISU for the past six. Mike earned his bachelor’s degree in computer science from Pacific Lutheran University in Washington State and his M.B.A. here at the Scott College of Business.

Staff

NameTitle
Julie Cuffle
Business Intelligence Specialist
Grace Oliver
Business Intelligence Analyst
Mike Snyder
Director
Doug Weatherston
Business Intelligence Analyst

 
* Please submit OIT staff directory changes to lynn.larimer@indstate.edu.

Contact Information

For more information on the services offered, please call Mike Snyder at x9697.

Area Consultant Information

Map of area consultant coverage



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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Get Help:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu

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