February 6 2008
The program will give attendees an increased understanding of risk management in the long-term care setting, and explain the importance of customer service to produce positive outcomes.
Objectives of the conference include:
Ã¢â‚¬Â¢ Understand the importance of good documentation from a regulatory and risk management perspective.
Ã¢â‚¬Â¢ Learn how documentation can be broken apart during a deposition.
Ã¢â‚¬Â¢ Understand the importance of customer service prior to an event or negative outcome.
Ã¢â‚¬Â¢ The use of apology and disclosure in preventing a malpractice claim.
Ã¢â‚¬Â¢ How to manage an event after it occurs.
Ã¢â‚¬Â¢ Understand the procedures and types of situations that are commonly seen with nurses violating licensure.
All students will receive a certificate of completion, and 6.5 nursing contact hours will be awarded upon completion of the program.
Guest speakers include Denise Sethman-Bohnert, RN, CPHRM, JD, a state director of risk management for Kindred Healthcare, concentrating in the states of Indiana, Kentucky and Alabama; Bryant Flynn, a state director of risk management for Kindred Healthcare, concentrating in the states of Georgia, Ohio, Connecticut, Rhode Island and Massachusetts; and Terry Richmond, JD, section chief for the Medical Licensing Section of the Consumer Protection Division Office of the Indiana Attorney General.
Prior to working for Kindred, Sethman-Bohnert has worked at the Indiana Attorney General's office and St. Francis Hospital. She received her bachelor's degree in nursing from Indiana State University; and graduated from Indiana University School of Law-Indianapolis with a designation in health law. She received her certification in risk management in 2006.
Flynn has held positions as a staff physical therapist assistant, rehab department manager and facility executive director. Prior to joining Kindred, Bryant spent time in the U.S. Navy and is a Gulf War veteran.
Richmond has experience in the general practice of law, and specific experience in trial and appellate litigation throughout the state.
The cost for the all-day conference is $65 and includes materials and refreshments. The cost for students is $15; and the cost for retirees, without continuing education credit, also is $15.
The registration deadline is February 15, and is limited to the first 150 participants. There will be no on-site registration. To register, contact Leslie Krockenberger at 812-237-3696 or firstname.lastname@example.org.
Contact: Leslie Krockenberger, Continuing Nursing Education Program, Indiana State University, 812-237-3696 or email@example.com
Writer: Katie Spanuello, media relations assistant director, Indiana State University, 812-237-3790 or firstname.lastname@example.org
The Continuing Nursing Education Program of Indiana State University is hosting a Risk Management in The Long-Term Care Setting conference for nurses, nursing students and social workers on March 6, at the Landsbaum Center for Health Education, 1433 N. 6 1/2 St. in Terre Haute. The registration deadline is February 15.