How Can We Help You?
Indiana State University is committed to promoting a productive and positive work environment for all of
its employees. Situations may arise in which you would like confidential advice or to talk out situations
over the phone or in person. We welcome the opportunity to help you find answers and work toward solutions.
If you need to discuss a matter with Human Resources staff, confidentiality will be maintained to the extent
possible. Some issues may require further investigation or consultation with other campus departments. In such
cases, information will only be shared with other individuals on a need-to-know basis.
Contact the Employee Relations staff when you have questions or concerns regarding the above-listed situations.
Employee Relations staff are available to help employees and supervisors understand Indiana State University
policies and procedures. Remember that many departments have their own standard operating procedures, including
guidelines or standards for attendance, appropriate dress, requests for time off, and department-specific issues.
Please refer to the Handbook for Indiana State University policies.
Employee Relations is available to consult with employees and with supervisors when there are questions or concerns
regarding expectations, performance, or behavior in the workplace. Indiana State University uses a progressive
discipline process to address performance and behavioral problems and the Employee Relations staff provides direction
to that process.
Performance Management and Evaluations
Performance management is one of the most important parts of a supervisor's job. Whether working with a long-term
employee or a problem employee, all staff members need ongoing feedback about expectations and their performance.
Employee Relations is available to assist employees and supervisors when any part of the performance management
process is not working well, or when assistance is needed with completing the annual performance review. Please refer
to the Performance Management Tutorial for step-by-step
instructions on completing the online introductory or annual performance review.
Usually, people can have different opinions and continue to work together toward common goals. However, sometimes
differences in opinion or personal beliefs can result in workplace conflict. If you and another employee are having
difficulty communicating or working together, Employee Relations can offer advice, answers to questions, and provide
information about resources available to employees to promote a productive and positive work environment.
The Employee Relations staff has developed a Manager/Supervisor Toolkit
and other various Training and Development resources to provide Indiana State University managers and supervisors with
some of the resources and information they need to be successful, including but not limited to tips on documenting
employee performance, coaching for success, and conflict resolution. Please also refer to the Training and Development
When possible, employees are encouraged to resolve grievances informally through discussions with their supervisors.
The grievance procedure is a formal process through which an Indiana State University employee can bring a workplace
concern to upper levels of management. The staff grievance procedure is outlined in the
Staff Council bylaws. Employee Relations staff assist employees with submitting grievances, and coach managers on
responding to grievances. This helps ensure that grievances are handled timely by all parties.
In the event that an employee separates employment with Indiana State University, you will need information about
benefits, property that should be returned to ISU, as well as other important information. Please refer to the
Separation Checklist for a list of items to complete before your last day of employment.