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Receiving Financial Aid for Fall 2017

Information for Students and Parents

Welcome to Fall 2017:

Remember to check your My ISU Portal for red X's.  Resolve them to complete your Financial Aid File.

For the first time, FAFSA data now references financial information from 2 years prior to enrollment - 2015.  If your financial situation has drastically changed, consider filing a Special Circumstance Appeal.

Sycamore Emergency Loan will be available to students beginning August 15th. Eligibility rules apply, for our policy - click here.

Our office is experiencing high call volume at this time.  You may visit Ask Us to send us an email.

In the meantime, answers to common questions are found below for students and parents.

Information for Students

  What is my account status?

  Where is my 21st Century Scholars Award?

  Where can I get more money than what I have been awarded?

  I sent in a document. How can I tell whether it was received?

  Where is my refund? Or, how do I use financial aid to pay for books or off-campus housing?

  Why haven't my loans paid?

  How do I claim my Work Study Award?

Information for Parents

  I am a parent and cannot see my student's information. How can I find the answer to my question?

  When will I get the result of my credit check for the PLUS loan?

  Why can't you give me information about my son/daughter's account?


Student Financial Aid
220 North 7th Street
150 Tirey Hall
Indiana State University
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