Payment INSTRUCTIONS

 

IMPORTANT Payment Information

July 24, 2015

Congratulations on your enrollment at Indiana State University!  Your electronic bill for Fall 2015 is available for viewing on the ISU Student Account Suite and reflects the classes for which you have registered for the Fall Semester, your current account balance, and a due date of August 19, 2015.  For your convenience, we have allowed authorized aid, if any, to be used in determination of your Net Term Activity and Amount Due.  Authorized aid is aid that has been awarded but the date to disburse has not yet arrived.  Please note this billing statement does NOT reflect any institutional, federal or state financial aid, which includes scholarships, grants, athletic awards, or loans for which you may be qualified. The money from all of these awards will be applied to student accounts beginning August 10, 2015.  You may compare your charges with your current award offer by visiting the MyISU Student Self Service Badge (https://isuportal.indstate.edu) and clicking "View My Financial Aid".  Should questions arise regarding financial aid, please call the Financial Aid Office at 812-237-2215.  If you academic fees are to be billed to a second party (e.g., an embassy, ROTC, Vocational Rehabilitation, etc.), you must pay all charges not authorized by the second party no later than August 19, 2015.  Please take a few minutes to review the classes in which you are registered, and the amount you owe. 

For your convenience, you may make payment by VISA or MasterCard by calling (812) 237-3511 between the hours of 8:15 a.m. to 4:15 p.m.* Monday through Friday.  Payments can also be made via the web at: www.indstate.edu/payisu by utilizing VISA, MasterCard, or electronic check.  Payment may also be made in person by visiting the Office of the Controller, Account Analyst Area, or by mail. Payments, inclusive of student name and ID number, should be mailed to: Indiana State University, Office of the Controller - Account Analysts, Parsons Hall 100, Terre Haute, IN 47809.  Postmark dates will not be used in determining the date received. Also, for your convenience, a payment drop box is located on the north side of Parsons Hall.   Should you choose to pay by mail or the payment drop box, please write your student ID number on your check. For additional information, call the Office of the Controller, (812) 237-3511, or e-mail: PaymentPlan@indstate.edu.

The Sycamore Plan provides three payment plan options from which you may choose - the Single Payment Plan, the Monthly Payment Plan, or the Variable Payment Plan. These plans are described in the Finances, Payment Due Dates: Fall 2015 link, which can be accessed at: http://www.indstate.edu/services/express/finances/costs-payments/paymentdates. You can also find the Sycamore Plan brochure at:  http://www.indstate.edu/sites/default/files/media/Documents/PDF/sycamoreplan.pdf.

If you have applied for a student loan, the Financial Aid Office will notify you when your loan proceeds arrive.  Loan proceeds will not be available to the University before August 10, 2015.  Should your loan proceeds be disbursed electronically, refundable credits, if any, will be mailed to your mailing address of record.  Direct deposit of student refunds is also available.  The direct deposit form is available at: http://www.indstate.edu/services/express/finances/costs-payments/refunds.  Should a parent loan be involved, refundable credits, if any, will be mailed to the parent borrower.

If you choose not to attend the classes for which you have registered, you must request an official withdrawal in writing as outlined in the Academics, Withdrawal link, which can be accessed on-line at:  http://www.indstate.edu/services/express/academics/registration/withdrawal.

If you have questions about your fees or fee payment options, please contact our Account Analysts at (812) 237-3511, or e-mail: PaymentPlan@indstate.edu.  If you have questions about your financial aid for the Fall Semester, please call the Financial Aid Office at (812) 237-2215 or e-mail:  ISU-finaid@mail.indstate.edu.  You may also access your account via the web at:  https://isuportal.indstate.edu.

*For your convenience, Bursar Operations (Account Analysts, University Collections, and Federal Loan Services) office hours have been extended.

Fall 2015 Extended Hours Schedule

August 14                    Open until 5:00 p.m.

August 15                    Open 10:00 a.m. to 3:00 p.m.

August 16                    Open 12:00 noon to 3:00 p.m.

August 17, 18, 19, 20    Open until 6:00 p.m.

Regular office hours will be observed on dates not reflected above.

 

PERKINS LOAN INFORMATION

If you have been awarded a Perkins Loan, you must go to the Account Analyst Area, Room P100 in Parsons Hall, to sign a promissory note before the Perkins Loan can be applied to your account.

 

IMPORTANT INFORMATION

You may also grant access to authorized users (e.g., parents, grandparents, etc.) for payment authorization within ISU's payment site.  Once you provide the user account access, individuals may sign into the authorized payer area, view your account balance, and begin making payments.  Please visit www.indstate.edu/payisu and select the "authorized users" tab after logging in if you wish to grant an authorization.  Authorized users access is different than Proxy access.

Direct deposit of student refunds is available.  You can get your refunds faster.  Sign up today.  Information is available at http://www.indstate.edu/express/refunds.htm.

 

The University Board of Trustees reserves the right to change fees at any time in the future. The right to correct errors is also reserved.